Byker is close to the city centre, so it's one of our quickest emergency call-outs. Byker is close to the city centre, so call-outs here are usually among our quickest. For flats on the Byker Wall estate, communal faults go to the housing provider and we'll tell you which is which.
Byker (NE6) is mostly the Byker Wall estate, terraces and new Ouseburn developments. Byker mixes the listed Byker Wall estate, terraces and newer riverside developments in the Ouseburn. Housing association flats, private lets and owner-occupiers all need different things, from quick repairs to full upgrades.
Homes we attend in Byker
- The Byker Wall estate: flats and maisonettes with communal supplies
- Terraces off Shields Road: older wiring, often partly updated
- New homes around the Ouseburn: apartments and townhouses
Where we work in Byker
We cover all of Byker and NE6, including Shields Road, Byker Wall, Raby Street, Headlam Street, Ouseburn, Byker Bank, Walker Road and St Peter's.
Emergency call-out costs in Byker
Out-of-hours call-out charges are confirmed on the phone before we set off, and any repair beyond making safe is quoted before we do it. If it can safely wait until a booked slot, we'll tell you.
See the full guide to emergency electrician in Newcastle for what's involved, how long it takes and the regulations.
Questions from Byker
Do you cover Byker 24/7?
Yes. Our emergency line, 07849 600035, is answered day and night, and Byker (NE6) is part of our regular area.
How quickly can you reach Byker?
We're based in Newcastle upon Tyne. Byker is close to the city centre, so it's one of our quickest emergency call-outs. We give you an honest arrival time on the phone.
What should I do while I wait?
If it's safe, switch off the main switch at the consumer unit and keep clear. If there's smoke or fire, leave and dial 999.
Is it just me or the whole street?
If neighbours have lost power too, call Northern Powergrid on 105. If it's only your property, call us.